China cell phone rental is the most flexible and economical communication solution for foreign vistors in China. It’s major benefits are:
- Low rental and airtime rates.
- Receive your phone number before departure.
- Easy pick-up and drop-off at any location in China.
- Order comfirmation within 24 hours.
- Last minute order is not a problem.
What is a credit card authorization?
A credit card authorization allows the renter to possess a rental cell phone and to receive other services from PandaPhone without having to pay a deposit. Upon receipt of a cell phone rental order, PandaPhone processes a $100 authorization on the renter’s credit card which permits the credit card company to set aside a $100 charge against the renter’s credit card for 30 days. The credit card authorization also allows PandaPhone to not charge the renter for services received until the end of the rental period which most renters find beneficial.
Is there a cancellation fee if I cancel my order?
If the rental is cancelled before the phone is shipped, there is a $10 cancellation fee. Once the package is shipped, the renter is responsible for the shipping fee as well as the cancellation fee.
What happens if I lose my rental cell phone?
In the event that you lose your cell phone during your trip, please contact PandaPhone immediately to discontinue all services to prevent additional charges. The renter is responsible for the replacement value of the cell phone as listed below:
$129 for Nokia
$159 for Motorola
$219 for Motorola Razr V3
$10 for SIM Card
$10 for Charger
$5 for Instruction Book
$10 for Red Pack
When will I receive my bill?
The bill will be sent to you within a week after your rental phone is returned to us. However, an itemized bill will not be available until the middle of the following month.
How far in advance should I place my order?
You may place your order as far in advance as you desire. However, a minimum one-week advance order is required to avoid express order charges.
How do I place an order?
You can complete the order form from our web and send it to us. We’ll follow up and provide confirmation usually within 24 hours.
Delivery & Return
How do I get my phone?
The cell phone package will be delivered to your hotel in China prior to your check-in date.
Can you deliver my rental cell phone to an airport?
How do I return my rental cell phone?
You may simply leave your rental cell phone with the concierge at the hotel. Return to China hotel besides Beijing, Guangzhou, Shanghai will cost extra $5.
Using Your Phone
What is an access code?
An access code allows the renter to make calls bypassing China Mobile’s standard charges. Making international calls using the access code will gives you a discount of over 65% over the standard international charges. An access code is usually a 5-digit number code provided by Panda Phone.
How do I make a call to the U.S. from China?
Dial access code 17901-001-Area Code-Phone Number. Detailed calling instruction can also be found in the rental package.
How does my family call my China cell phone from the U.S.?
To call to China from the US, dial 011-86-Cell Phone No.
|Phone Model||Rental Fee||Delivery & Return in China *|
|1st Week||Extra Day|
* Return to China hotel besides Beijing, Guangzhou, Shanghai will cost extra $5.
|Calls to US/ Canada||$0.59/min||$2.50/min||$3.59/min||$1.99/min|
|Calls to other countries *||$0.89/min||$2.50/min||$3.59/min||$1.99/min|
* The international calling rates are for calling with provided access code, without the access code will cost $1.40/min.
Service handling charge: $6 per phone.
Express Service fee: $10 per phone when order request is submitted 2 days before rental start date.
Cancellation: $10 cancellation fee for each confirmed order.
Please fill out all required fields. Payment can be either made by using personal check or credit card.